Getting started in mobile marketing can seem daunting because there are so many options available to you. The tips in this article can provide you with what you need to know to become a great mobile marketer.
The best place to begin is by creating a database. Use ethical techniques when adding numbers to your database. You must get their permission prior to adding them in your database. This can often be achieved by having individuals fill out online forms, or even using advanced text features to relay consent.
Be prompt with your messages. This goes along perfectly with being relevant. You can send out an email about something happening, but it doesn’t always translate when you need to send a text message. Don’t be too early or too late with your messages. For example, you can announce a sale minutes before the store opens, versus days.
Make a social marketing policy. Every business should have policies to help dictate proper behavior, and mobile marketing is no different. You should make sure that every member of your company is aware of and understands that policy, and take steps to ensure that it will be followed in any event.
Keep your text messages, social network posts and e-mails brief and concise. If the message is too long, people tend to dismiss it immediately. The message shout be short, urgent and contain a call of action. It should not be a quarter page ad, but instead a short message aimed to alert consumers of discounts or promotions.
Decide now whether you’re going to use QR or 2D codes in your mobile campaign. Your audience may not understand how to leverage certain technology out there, so you need to ensure that you’re going with something current, popular and people-friendly. You’re marketing to basic folks; not everyone will be tech-savvy.
Make sure that your company and brand are instantly identifiable from the beginning of a mobile marketing message. If your consumers have to read though the entire text to find out what company it is from, they will be annoyed and possibly see it as a sneaky marketing ploy.
Out of pure etiquette, refrain from sending messages out to your customers on Sundays or late at night. And even though time zones vary, make sure you never send out messages when it’s nighttime in your neck of the woods. Just wait until midday to be safe, and always avoid Sundays and Saturdays too if you can help it.
You should be working very hard to create various types of promotions in order to entice customers with any mobile marketing campaign. Don’t worry about losing money here. A customer attracted by a two-fer may not have been attracted otherwise, and you’ll end up profiting way more through your promotions.
When you are promoting a particular event, send the mobile marketing message a few hours or the day before the event. Customers that are genuinely interested in the event can easily forget the message if you send it several days before the event is to take place. You do not want your customers to miss out on anything.
Make sure to conduct a usability test before rolling out your mobile marketing campaign to your consumers. Ask friends, family, employees or all of the above to receive your messages, respond and ask for their honest opinion of the experience. This way you will make sure everything works to provide the best experience for your customers.
There are many different variations of mobile marketing methods, but they all share pretty much the same fundamentals. They just vary in terms of technology and application. When making your mobile marketing campaign decisions, just consider your budget, business needs, and consumer wants. This will help you to determine what plan will be most effective.